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Privacy Policy


Last Updated: October 1, 2025


1. Introduction
MariBet Saunders & Co. (“MSCo.”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our clients, board members, residents, and site visitors. This Privacy Policy outlines how we collect, use, share, and protect your information in accordance with applicable laws, including the Texas Property Code and HOA regulations.

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2. Information We Collect
We may collect the following types of personal information:

  • Full name, mailing address, email address, phone number

  • HOA role or board position

  • Payment and billing details

  • Emergency contact information

  • Service requests and communication history

  • IP address, browser type, and usage data via cookies and analytics tools

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3. How We Collect Information
We collect information through:

  • Online forms and resident portals

  • Email, phone, SMS, and in-person communication

  • Service requests and maintenance submissions

  • Website analytics and cookies

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4. How We Use Your Information
We use your information to:

  • Deliver property management services

  • Communicate with residents, boards, and vendors

  • Process payments and manage financial records

  • Respond to service requests and emergencies

  • Comply with legal obligations and association policies

  • Improve our services and website functionality

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5. Sharing & Disclosure
We may share limited personal information (name, address, phone, email, service request) with vetted third-party vendors such as landscapers, insurance providers, and accountants. All vendors are screened for experience, licensing, bonding (where applicable), and appropriate insurance coverage.


We do not sell or rent personal data. We may disclose information if required by law or to protect the safety of our clients and communities.

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6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. Our resident portal, hosted by Buildium, uses secure protocols to protect payment and account information. Access to sensitive data is restricted to authorized personnel only.

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7. Data Retention
Client records, board documents, and financial data are retained in accordance with individual association policies and applicable state and local laws. We maintain records for as long as necessary to fulfill service obligations, comply with legal requirements, and support historical continuity.

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8. Data Deletion Policy
While we do not currently offer automated deletion, clients may request deletion of specific personal data by contacting us directly. Requests will be reviewed in accordance with legal obligations and association policies. We may retain certain records for compliance, dispute resolution, or archival purposes.

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9. Your Rights & Choices
You may request to:

  • Access or correct your personal information

  • Opt out of non-essential communications

  • Request deletion of specific data (subject to legal review)

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To exercise these rights, contact us at info@mscotx.com.

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10. Cookies & Tracking
We use Google Analytics and cookies to understand site usage and improve performance. These tools may collect anonymized data such as IP address, browser type, and pages visited. You can manage cookie preferences through your browser settings.

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11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage users to review the privacy policies of any third-party websites they visit.

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12. International Clients
We may collect and store contact information for homeowners residing outside the United States if they are part of an association we manage. All data is handled in accordance with this policy and applicable U.S. laws.

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13. Emergency Protocols
We are developing emergency response protocols to support communities during urgent situations. These may include storing access codes, emergency contacts, and vendor dispatch procedures. Sensitive data will be protected with strict access controls.

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14. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

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15. Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact:


MariBet Saunders & Co.
Email: info@mscotx.com
Phone: 281-891-3828
Mailing Address: 11811 N. Freeway #222-1005 Houston, Texas 77060
 

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